FAQS

No Problem, I do this all the time. Just press “Forgot Password“, and follow the instructions to reset.

Depending on what stage your order is at, generally before delivery, we can certainly try. Send an email with order details and change to hello@madformavis.com

Why would you want to, and can you be bribed? But if you really want to and depending at what stage of the process your order is at we will do our best. Contact us on email or phone

Check our size chart but if you need further information send us a message. We are ready to help.

Shoot us an email, you never know your luck

Depending at what stage your order has reached we can change your order. Give us a call or email your query, we are always happy to help.

Absolutely! Would love to hear from you call us on (03) 9531 1567.

A. Sign up to our newsletter, don't worry we won't bombard you with emails. I'm too busy to hassle you with emails.

Yes we will refund all full priced items returned within 14 days of receipt. The original payment method will be refunded.

Unfortunately we do not offer refunds on sale items unless the item is faulty or wrongly described. We can however offer an exchange or credit note on sale items. 

Most definitely

In the best city in the world… Melbourne Australia

Let us know and we will arrange to have the product returned and then organised a refund or exchange

If you have a gift voucher or a discount code, enter your unique code at the checkout and your discount will be automatically applied.

Sure! You can message us directly through the websites Messenger Icon or shoot through an email to hello@madformavis.com We are only too happy to help.