FAQS

GENERAL

Q. I'm not sure what size to choose.

A. Check out the garment measurements. These are garment measurements, not body measurements. If you're still not sure email us at hello@madformavis.com with your body measurements and we can help. 

Q.Is it possible to amend my order once I have placed it?

A. Depending at what stage your order has reached we can change your order. Give us a call or email your query, we are always happy to help.

Q. Can I make an order over the telephone?

A. Absolutely! Would love to hear from you call us on (03) 9531 1567.

Q. How can I find out about upcoming promotions?

A. Sign up to our newsletter, don't worry we won't bombard you with emails.

 

RETURNS

Q. How do I return/exchange items?

A. Send us an email at hello@madformavis.com with the details of your return. Complete the return slip included with your delivery and return along with the original invoice and garment in original condition to:

Mad For Mavis

1 Joyce Street

Elwood Victoria 3184

 

Q. Do you accept refunds?

Yes we will refund all full priced items returned within 14 days of receipt. The original payment method will be refunded.

Q. Can I return a sale item?

Unfortunately we do not offer refunds on sale items unless the item is faulty or wrongly described. We can however offer an exchange or credit note on sale items.